Get paid. Skip the blah.

Overdue invoices, chased for you.

PayBlah connects to your accounting software, finds what’s overdue, and sends polite, persistent reminders by email and SMS — in your name, in your voice. The second a payment lands, it stops.

  • Xero
  • QuickBooks
  • Sage
  • CSV import
  • From €47 · no success fee
app.payblah.com / reminders Example chase
Cedar & Stone Joinery INV-1042 · $1,850 · due May 30
Chasing Paid
  1. Day 3
    Email Friendly Sent 9:15 AM

    “Hi Dana, just a quick nudge — invoice INV-1042 was due on May 30 and looks to be a few days behind.”

  2. Day 7
    Email + text Standard Sent 9:15 AM

    “Hello Dana, invoice INV-1042 for $1,850 is now one week past its due date of May 30.”

  3. Day 9
    Payment received — $1,850

    Paid in full through the portal. The chase stops here.

  4. Day 14
    Email · Standard

    Never sends

  5. Day 21
    Email · Firm — waits for your approval

    Never sends

Chase stopped automatically. Dana got two polite nudges — and nothing after they paid.

The part of the job nobody invoices for

It’s 9:40pm and you’re still rewording the same reminder email.

Softening it so it doesn’t sound rude. Wondering if they’ll be offended. Deciding to leave it another week — again. You did the work months ago, and somehow chasing the money for it has become the job you do at the kitchen table, after the real work is done.

PayBlah takes that whole job off your plate. It sends the polite nudges you keep putting off — on schedule, in your name — and it never feels awkward, never softens the follow-through, and never forgets. You do the work. It does the awkward part.

Tomorrow morning: one glance at the dashboard, nothing left to dread.

The same kitchen table the next morning: sunlight, one coffee, and a calm dashboard on the laptop

The next morning

7:04am. Coffee. One glance. Done.

The reminders sent themselves at 9:15 yesterday, politely, in your name. The overdue list is shorter, anything that needs a human is waiting in one tidy queue — and the kitchen table is just a kitchen table again.

  • Reminders go out on schedule, not when you finally get to them
  • Anything ambiguous stopped and asked you first
  • The evening chasing shift is gone

The first question everyone asks

Won’t this annoy my customers?

Fair question — you’re trusting software with relationships you spent years building. It’s built so it doesn’t — and it’s worth spelling out exactly how.

  1. It speaks as you, not about you

    Every reminder goes out in your business’s name, in your voice, from templates you can edit word for word. Your customer never hears from a stranger — PayBlah stays invisible.

  2. It stops the second they pay

    Payment, part-payment, a reply, a dispute, a promise to pay — any of them halts the chase instantly. Nobody ever gets a reminder for an invoice they’ve already settled.

  3. Nothing firm sends itself

    Early reminders are gentle nudges. The firmer steps wait for your explicit approval before they go anywhere — and any customer can be flagged never chase, forever.

app.payblah.com / invoices
PayBlah's invoice register: a disputed invoice with chasing stopped, paused chases, a promise to pay, and firm reminders marked needs-approval A dispute stops the chase. A reply pauses it. Firm steps wait for you. All of it, on every plan.

Worth remembering: most late payment isn’t malice. It’s a lost invoice, a new bookkeeper, a busy month — exactly the kind of thing a polite, consistent nudge is designed to fix.

How it works

Three steps, then it just runs

Set up in an afternoon — not a three-week implementation project.

  1. PayBlah's connect screen with Xero, QuickBooks and spreadsheet import options

    Connect your books

    Link Xero, QuickBooks Online or Sage — or import a spreadsheet. Your invoices and customers appear in minutes, and stay in sync from then on.

  2. PayBlah's reminder sequence editor showing a day-by-day ladder of editable messages

    Choose how you sound

    Pick a reminder sequence — gentle, standard, or built your own way — and make every template sound like you wrote it. Set quiet hours, weekends off, and who never gets chased.

  3. PayBlah's dashboard showing overdue money collected and what's coming up

    Let it run

    Reminders go out on schedule and stop on payment, replies and disputes. You watch the overdue pile shrink from one dashboard, and step in only when it needs you.

The product

Serious software for serious money

A calm operator view for you, and an easy payment page for the customers who owe you. Every screen below is the real product, shown with sample data.

The dashboard

One look tells you where the money is

Total overdue, what’s being chased, what’s promised, what’s on hold — and what actually came in. The headline number is honest by design: PayBlah counts money as collected only when an invoice is paid within 14 days of a reminder — a fixed window you can stand behind, not a claim it can’t back up. Payments made through your PayBlah links are reported separately.

  • Overdue age bands you can act on, not just report on
  • A “needs you” queue for replies and disputes
  • A plain view of what’s going out next, and when
app.payblah.com / dashboard
PayBlah dashboard: overdue money collected shown with its 14-day attribution rule, overdue age bands, and a queue of items needing attention Counted only when paid within 14 days of a reminder — attribution you can defend

Reminder sequences

You set the ladder. It keeps the rhythm.

Day-based steps across email, SMS and letters — friendly early, firmer later, every word editable. Quiet hours and weekday-only sending are built in, and the firm steps never send without your say-so.

  • Edit the timing, channel and tone of every step
  • Quiet hours, Mon–Fri sending, one send time a day
  • Firm and Final steps wait for your approval
app.payblah.com / reminders
PayBlah sequence editor: a day-by-day reminder ladder with editable messages, quiet hours, and firm steps marked as waiting for approval Firm and Final wait for your approval — nothing sharp sends itself

The debtor portal

Make paying the easiest thing they do today

Every reminder links to a secure page in your name — no login, no app to install. Your customer can pay in full, pay part, promise a date, or just talk to you. And if they’ve already paid, one click tells you that too.

  • Pay in full or in part, from any device
  • Promise-to-pay dates land on your dashboard
  • Messages pause the chase and reach you immediately
payblah.com / p / ······
PayBlah debtor portal in the business's name, with options to pay now, make a part payment, promise a date, or send a message Their options: pay, part-pay, promise a date — or just reply

Out in the world

Wherever the books get done

The office, the workshop desk, the café between site visits — PayBlah is a browser tab, not another system to live in.

A laptop on an office desk showing the PayBlah dashboard
Monday, 9:00am. One glance: what came in, what’s being chased, what needs you.
A laptop on a warm wooden desk showing PayBlah's reminder sequence editor
Set once, it keeps going. The ladder keeps nudging politely while you’re on the tools.
A customer at a café paying an invoice on her phone through the PayBlah portal
Their side of it. Your customer taps the link and pays from wherever they are, too.

Templates & tone

Sounds like you on a good day

Four tones, ready to edit. Here’s roughly how the same invoice sounds at each step — sample templates with example details, every word yours to change.

From: you@yourbusiness.com Day 3 overdue

Quick nudge on invoice INV-1042

Hi Dana,

Just a quick nudge — invoice INV-1042 for $1,850 was due on May 30 and looks to be a few days behind. There’s a secure link below where you can view or settle it in a couple of clicks.

If it’s already on its way, please ignore this — and thanks!

From: you@yourbusiness.com Day 7 overdue

Invoice INV-1042 — one week past due

Hello Dana,

Invoice INV-1042 for $1,850 is now one week past its due date of May 30. You can view the invoice and payment options at the link below.

If anything about it looks off, just reply to this email and we’ll sort it out.

From: you@yourbusiness.com Day 21 overdue Waits for your approval

Invoice INV-1042 — three weeks past due

Hello Dana,

Despite earlier reminders, invoice INV-1042 for $1,850 remains unpaid and is now three weeks past its due date. Please arrange payment this week, or reply to let us know when we can expect it.

From: you@yourbusiness.com Day 30 overdue Waits for your approval

Invoice INV-1042 — final reminder

Hello Dana,

This is our final scheduled reminder for invoice INV-1042 for $1,850, now 30 days past its due date. Please settle it today, or get in touch so we can agree a way forward together.

Reminders come from your business, never from “PayBlah” — and a reply from your customer pauses everything.

A tradesperson's phone showing a short, polite payment-reminder text from a business
And on their phone: one short, polite text — example message with sample details.

Questions

Asked, answered

The things people actually want to know before they hand over the chasing.

Full FAQ Guides & Resources News & Updates

Will this damage my customer relationships?

It’s built not to — reminders go out in your name, in your words, and stop the instant a payment, reply or dispute arrives. The firmer steps wait for your approval, and any customer can be flagged never-chase. The nudge is there for the customers who simply forgot — and the ones who need you can always reach you in one click.

Is this debt collection?

No — and the difference matters. PayBlah is accounts-receivable software: it reminds your customers about your invoices, as you. We never buy debt, never contact anyone as a third party, and never threaten anything. You remain the creditor at every step.

What happens when a customer replies or disputes an invoice?

Everything for that invoice stops, immediately. The reply lands in your activity queue, the chase shows as paused, and nothing further sends until you’ve read it and decided what happens next. On anything ambiguous, PayBlah’s default is to stop and ask you.

What does it connect to?

Xero, QuickBooks Online and Sage, with spreadsheet import for everything else. Invoices sync in and payments sync back, so a chase stops even when the customer pays outside PayBlah. There’s a REST API and signed webhooks on every plan.

Can I keep certain customers out of it?

Yes. Flag any customer never-chase, pause any invoice or any customer, set a minimum amount below which nothing sends, and there’s a kill switch that halts all sending at once. New accounts also get a first-run review, so you see exactly what would go out before anything does.

Where does PayBlah work?

PayBlah is built for businesses in the US, UK, Ireland and Australia. Multi-currency amounts are kept honestly separate — an invoice in euro never blurs into a total in dollars.

The follow-up phrases you’ll stop writing: “Just checking in…” “Sorry to chase this again…” “Bumping this to the top of your inbox…”

You’re done writing those.

Connect your books, pick a tone, and hand the awkward part over — then get back to the work that makes the invoices exist.